Shipping policy
PROCESSING
All orders are processed + shipped within 3-7 business days. Please allow for additional processing time around major sales or during holidays.
We are unable to make changes once an order is placed, however if you need a hand, please email hello@pfcandleco.com with as many details as possible and we'll try our best to help. Our team is available Monday through Friday only.
DOMESTIC SHIPPING
Enjoy FREE SHIPPING on all orders over $75 within the contiguous U.S. A $9.99 flat-rate shipping fee is applied to orders under $75, and all orders shipping to AK, HI, and PR.
Once picked up and scanned in by our carrier, transit times range 3-10 business days, depending on shipping method + delivery destination.
You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created.
Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.
All orders are processed + shipped within 3-7 business days. Please allow for additional processing time around major sales or during holidays.
We are unable to make changes once an order is placed, however if you need a hand, please email hello@pfcandleco.com with as many details as possible and we'll try our best to help. Our team is available Monday through Friday only.
DOMESTIC SHIPPING
Enjoy FREE SHIPPING on all orders over $75 within the contiguous U.S. A $9.99 flat-rate shipping fee is applied to orders under $75, and all orders shipping to AK, HI, and PR.
Once picked up and scanned in by our carrier, transit times range 3-10 business days, depending on shipping method + delivery destination.
You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created.
Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.